itsm wiki
itsm wiki·相關網站分享資訊
信息技术基础架构库- 维基百科，自由的百科全书
zh.wikipedia.org信息技术基础架构库（Information Technology Infrastructure Library，一般情况下 使用其缩写ITIL）是用来管理信息技术的架构设计，研发和操作的一整套概念和思想。 基礎服務構想. 主要精神為和諧推動及持續改善，將服務對象視為客戶，強調End-to- End的服務。 ITIL最初是藉由一套书籍发布。这套书籍的每一本都涵盖一个信息技术 的 ...
IT service management - Wikipedia
en.wikipedia.orgIT service management (ITSM) refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization to design, plan, deliver, operate and control information tec
Incident management (ITSM) - Wikipedia
en.wikipedia.orgIncident management (IM) is an IT service management (ITSM) process area. The first goal of the incident management process is to restore a normal service ...
ITIL - Wikipedia
en.wikipedia.orgITIL is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ...
IT Service Management Forum - Wikipedia
en.wikipedia.orgThe IT Service Management Forum (itSMF) is an independent, internationally, not -for-profit organization of IT Service Management (ITSM) professionals ...
Change management (ITSM) - Wikipedia
en.wikipedia.orgChange management is an IT service management discipline. The objective of change management in this context is to ensure that standardized methods and ...
IT Process Wiki - The ITIL® Wiki | IT Process Maps
wiki.en.it-processmaps.com23 Feb 2018 ... IT Process Wiki: The ITIL Wiki is about ITIL 2011, ITIL V3 & V2, ISO/IEC 20000 and IT Service Management (ITSM).
資訊科技服務管理- 维基百科，自由的百科全书
zh.wikipedia.org資訊科技服務管理（英语：IT Service Management，簡稱為IT services，縮寫為ITSM ）也被稱為IT服務管理，是一種為了資訊科技管理所提供的訓練服務。很多ITSM系统 ...
ITSM Wiki - IT Service Management and ChaRM Wiki Homepage ...
wiki.scn.sap.com24 Apr 2018 ... The wiki contains all kinds of useful information regarding the topic IT Service Management & Change Request Management with SAP Solution ...
IT Service Management - Wikiversity
en.wikiversity.org18 Feb 2018 ... This course comprises seven lessons on IT service management. Each lesson includes a combination of Wikipedia readings, YouTube videos, ...