ITIL® 是一套用於規範IT服務管理的架構，可利用流程將現有資源最佳化，進而提昇IT服務水準，讓IT人員不再僅以技術面向來思考，還要與商業目的相結合，進而證明IT組織之於企業的價值，故在業界素有「IT界的MBA」之稱。由於企業對「IT服務水準」日趨重視，對IT人員的要求將不只是「IT技術」，而是繼續延伸到「IT管理」，換句話說，IT ...
教材 ITpreneurs原廠英文教材+恆逸中文補充教材 課程目標 本課程將輔導您具備通過ITIL V3 Foundation認證考試的能力，協助您了解ITIL V3基本概念，熟悉ITIL V3內容中專有名詞、資訊服務管理中的角色、過程以及關鍵流程的組成要件、服務策略的概念、服務 ...
ITIL考試 介紹 ITIL V3系列 考試資訊一覽表-1 課程編號 課程名稱 證照名稱 考試報名 考試費用 ITILF ITIL V3 Foundation認證課程 ITIL V3 Foundation VUE/PEOPLECERT US$384 ...
ITIL is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ...
Find out more about ITIL with AXELOS. The ITIL best practices provide a framework for businesses to more effectively manage their IT services. ...
內容是ITIL V3 Foundation的教材歸納 ITIL V3 Foundation心智圖 專有名詞的對照表 English Traditional Chinese 中文繁體 Simp
The ITIL Foundation certification is aimed at those who want to have a strong understanding of the entire ITIL framework and guidelines.
There are five levels within the ITIL Certification Scheme that can help you develop your IT Service Management (ITSM) skills.
2015年7月29日 - Read our Top Tips to help you get the most from the ITIL Foundation course and prepare you for the exam.
Clear the ITIL Foundation Certification exam in your first attempt with our ITIL online training and get certified in just 3 months. Enroll now!
